The Quality Policy of Zilan Group of Companies support our Mission statement, includes:
- Manufacture products which meet customer desires.
- Monitor customer satisfaction.
- Ship on the date required by the customer.
- Monitor on-time delivery performance.
- Foster a team approach to defect prevention and problem solving.
- Knowing who our Customers are and what they want - through open communication.
- Understanding how our jobs fit into the overall flow of work.
- Never compromise safety.
- Review and renew this Quality Policy on a regular basis.